Trust & Security Centre
Strategic Global Hub: UK, EU, and the USA
Our infrastructure is strategically centralised in Frankfurt, Germany, providing data sovereignty for our European clients whilst maintaining global connectivity.
UK Adequacy
Operating under UK GDPR with frictionless transfers between our London headquarters and the European Economic Area (EEA).
Transatlantic Transfers
Full adherence to the EU-U.S. Data Privacy Framework (DPF) and its UK Extension, ensuring secure global data transfers.
Global Server Network
Multiple servers across the globe ensure fast response times for user interactions, delivering snappy performance.
Regional Flexibility & Enterprise Hosting
For Enterprise clients requiring data to be stored in-country, we support country-specific hosting solutions.
| Region | Standard Model | Enterprise Option | Key Benefit |
|---|---|---|---|
| London (UK) | Frictionless UK-EU data flow via Frankfurt | Optional local UK hosting for strict domestic requirements | UK GDPR compliance with flexibility |
| USA | EU-U.S. DPF certified data bridge | Local US hosting for high-speed performance | Optimised for hot-desking & signage |
| Australia | Global server presence for snappy interactions | On-shore data hosting for Enterprise clients | Southern Hemisphere performance |
EU Data Residency - Frankfurt (fra1)
Our primary data centre is strategically located in Frankfurt, Germany, providing robust data sovereignty for all European customers.
GDPR & UK GDPR Compliance
Data never leaves the EU, ensuring full compliance with both GDPR and UK GDPR. Frictionless transfers between the UK and EEA.
High-Speed Performance
Frankfurt's central European location delivers fast response times and snappy interactions for customers across the continent.
Infrastructure Excellence
World-class data centre infrastructure with 99.99% uptime SLA, exceptional network connectivity, and enterprise-grade redundancy.
Robust Legal Jurisdiction
German and EU data protection laws provide robust privacy guarantees, shielding your data from foreign surveillance laws.
Data Sovereignty Guarantee
We guarantee that your data remains within the EU at all times. Our infrastructure is designed to ensure complete data sovereignty, with no backups or replicas stored outside the European Union.
Certifications
ISO 27001 - Information Security
Validates our comprehensive information security management system, protecting your data with industry-leading security controls and risk management processes.
ISO 9001 - Quality Management
Demonstrates our commitment to quality management systems, ensuring consistent delivery of products and services that meet customer and regulatory requirements.
ISO 14001 - Environmental Management
Reflects our dedication to environmental responsibility, minimising our carbon footprint and promoting sustainable business practices.
Security Practices
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption, ensuring maximum protection at every stage.
Access Controls
Role-based access control (RBAC) and multi-factor authentication (MFA) protect all accounts with granular permission management.
Regular Audits
Independent third-party security audits and penetration testing conducted annually to maintain the highest security standards.
24/7 Monitoring
Continuous security monitoring and automated threat detection protect your data around the clock with real-time alerting.
Questions About Security?
Our team is here to answer any questions about our practices, certifications, or local hosting options.