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Mailroom: parcel and post tracking for every office

Scan parcels in on arrival, notify the recipient, and keep an audit trail through to collection.

How Mailroom works

One account. A Mailroom at every office.

  1. Scan a parcel at receptionA barcode scan or a few taps.
  2. Recipient foundRecipient, carrier and tracking reference.
  3. Email sentRecipients get an email as soon as their post arrives.
  4. Collected and signed forWith photographic proof.

Every office runs its own Mailroom

  • LondonSigned-for collections
  • ManchesterInstant arrival emails
  • EdinburghLocation reporting

Every parcel logged, collected and signed for.

Start free

Core Capabilities

Everything your postroom needs

Automated Arrival Alerts

Recipients get an email as soon as their post arrives, so they know when to collect it.

  • Fast Inbound Logging

    Log each item on arrival with a barcode scan or a few taps: recipient, carrier and tracking reference.

  • Digital Chain of Custody

    Photographic proof and digital signatures create complete audit trails for every parcel handled.

  • Real-Time Tracking

    Track every parcel from arrival to collection with live status updates throughout the workflow.

  • Multi-Location Support

    Manage postroom operations across unlimited locations from a single, centralised dashboard.

  • Enterprise-Grade Security

    Secure your data with role-based access control and granular permissions for postroom staff.

Real-World Applications

Where teams use Mailroom

  • Corporate Headquarters: Manage high-volume parcel deliveries across multiple buildings and track internal post between them.

  • Universities & Education: Handle student and staff deliveries efficiently, with a record of every collection.

  • Healthcare & Hospitals: Track medical supplies, pathology samples and patient deliveries with a complete chain of custody.

  • Legal & Financial Services: Secure handling of confidential documents and time-sensitive deliveries with complete audit trails for regulatory requirements.

  • Manufacturing & Logistics: Manage component deliveries and track shipments through to the production line.

  • Hotels & Residential: Parcel services for residents and guests, with an email when each delivery arrives and a record of every collection.

Technical Excellence

Built for multi-site post rooms

Scalable Architecture
Cloud infrastructure scales automatically. Handle 10 parcels or 10,000 without infrastructure changes.
Always Current
Automatic updates ensure latest features and security patches without manual intervention.
Role-Based Access Control
Granular permissions for Admins, Postroom Staff, and Recipients.
Integration & API Support
Comprehensive APIs connect with your existing systems and workflows.
Multi-Location Management
Manage postroom operations across unlimited locations with location-specific reporting.
Advanced Analytics
Track volumes, measure efficiency, and optimise your postroom strategy with detailed analytics.

Run your postroom with Mailroom

Your first module on your first office is free. Add Mailroom to more offices for one flat monthly price.

Mailroom: mailroom and parcel tracking software | OSBase