Privacy Policy
Last updated: 1 January 2026
Introduction
OSBase Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Personal Data
When you register for an account, we collect your name, email address, organisation name, and role. If you subscribe to a paid plan, our payment processor (Stripe) collects billing information on our behalf.
Usage Data
We automatically collect information about how you interact with the platform, including pages visited, features used, and session duration. This data is anonymised and used to improve the product.
How We Use Your Information
- To provide and maintain the platform.
- To process transactions and manage subscriptions.
- To send service-related notifications (e.g., mail arrival alerts, booking confirmations).
- To improve the platform based on aggregated usage patterns.
- To comply with legal obligations.
Data Sharing
We do not sell your personal data. We share data only with trusted third-party service providers who assist in operating our platform (hosting, email delivery, payment processing), and only to the extent necessary to perform their services.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting support@osbase.io.
Your Rights
Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise any of these rights, contact privacy@osbase.io.
Contact
For privacy-related enquiries, email privacy@osbase.io or write to: OSBase Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.